Account & data
Request deletion.
Use this page to request deletion of an ELYO account and associated personal data. The developer is Dualis APP, s.r.o.
Submit a deletion request
Use this form to request deletion of an ELYO account and associated personal data. If you cannot access the mailbox connected to your account, include enough information for us to verify that the account belongs to you.
What happens next
We respond to privacy and deletion requests within 30 days. After ownership is verified, we delete the account and associated personal data unless we are legally required to keep limited records, for example for tax, security, fraud prevention or dispute-resolution reasons.
If you have an App Store or Google Play subscription, you may also need to cancel it in your Apple or Google account. Account deletion does not automatically manage billing handled by those stores.
If the form is not available, email the same request to info@elyo.fit with the subject Delete ELYO account.
Contact details
- App / service
- ELYO
- Developer
- Dualis APP, s.r.o.
- Registered address
- Námestie osloboditeľov 3/B, Košice, Košický kraj 040 01, Slovakia
- Privacy contact
- info@elyo.fit
- Phone
- +421 952 655 460
For broader privacy information, read the Privacy policy. For support issues unrelated to account deletion, use the support & contact page.